The Type of Information We Collect
We may collect two types of information from users of our website and services:
It is information that you provide voluntarily which can be used to identify you (i.e. name, gender, date of birth, telephone number, email address, postal address, credit/debit card information, lifestyle, etc.) or when you respond to our communications such as registration, contest, questionnaire, survey, etc. that aim to create our customer database and marketing purposes.
It is information that is automatically collected when you visit our website or interact with our website server, such as clicking on certain pages or tabs. The information includes your date, time and frequency of visits, browser type, operating system, IP address, your preferences, etc.
We do not monitor or permanently store third party information except for the purpose of accounting, billing, credit card information or record keeping, or unless required by law.
Protection and Security of Personal Information
The security of your Personal Information is utmost important to us. We ensure reasonable administrative, physical and technical safeguards have been taken to secure your Personal Information. Your Personal Information are stored and backed up securely in an environmentally controlled location. Only authorized personnel with user ID and password clearance will have access to the information. All our employees and data processors are required to respect the confidentiality of your Personal Information.
Nonetheless, the internet is never a secure medium, and communications over the internet may be exposed to third-party interception. Thus, we cannot assure you that hackers, cybercriminals, or other unauthorized third-parties are incapable of defeating our security system and unlawfully access, collect alter or misuse your Personal Information, or accept any responsibility for the consequences arising from the abovementioned risks.
Collection of Personal Information by Third Parties
Sharing of Personal Information with Third Parties
We will not sell or lease your Personal Information to third parties. We will only disclose Personal Information about you to a third party with your consent and in accordance with the purposes as well as terms and conditions stated herein.
We may disclose your Personal Information to appropriate affiliates, including third party service providers, for the purpose of providing our services to you. We may transfer your Personal Information to third party service providers to process your payment for services, assist with communicating with you regarding our services, perform market research and statistical analysis, comply with a legal requirement, judicial proceeding, court order, or legal process served on us, investigate a possible crime, such as fraud or identity theft, etc. In such circumstances, these third parties are not allowed to use your Personal Information except for the aforesaid purposes. We may also disclose your Personal Information to companies within our group of companies for accounting or reporting purposes, subject to the terms of this Policy.
We may contact you on behalf of an external business affiliates about certain products, offers or services that may be of interest to you. In those cases, Personal Information that may identify you will not be transferred to the third party. All communication whether from us or our business affiliates will be sent to you by us.
If you do not wish to disclose your information for this specific purpose, please notify us via e-mail to firstname.lastname@example.org or contact our Customer Service Careline at +6011-61378970.
Cookies are alphanumeric identifiers that are transferred to your device through your web browser to help us identify your device when you come to our website, but they cannot collect any information stored in your device. Cookies can help a website deliver a more user-friendly and browsing experience by remembering your preferences, such as language and region so that they remain as your preferred settings when you revisit a website.
Some pages on our website may have an embedded YouTube video or link to a content of a third-party service provider, which may contain third-party cookies. Therefore, you may need to read and understand the policies of these third-party websites for information about their application of cookies.
Changes to This Policy
Right of Correction and Access to Personal Information
CLT Asia Sdn Bhd
Customer Service Careline: +6011-61378970
E-mail address: email@example.com