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camel active Online Store Privacy Policy & Statement  

Privacy Policy & Statement

By using this website, you acknowledge that you have reviewed all the terms of our Privacy Policy and Statement and hereby agree that we may collect, use and transfer your Personal Data and User Data herewith. If you do not agree with these terms, you may choose not to use our website and do not provide any Personal Data. This Privacy Policy and Statement forms part of our Camel Active Malaysia Website's Terms of Use. It shall be governed by and construed in accordance with the Malaysian legislation.

CLT Asia Sdn Bhd (Registration No 1339372-X ) ("CLT Asia") respects the privacy of your Personal Data. This Privacy Policy is formulated in accordance with the Personal Data Protection Act 2010 ("Act"). It describes how information on you (“Personal Data”) is collected and used.

The Type of Information We Collect

We may collect two types of information from users of our website and services:

Personal Information

It is information that you provide voluntarily which can be used to identify you (i.e. name, gender, date of birth, telephone number, email address, postal address, credit/debit card information, lifestyle, etc.) or when you respond to our communications such as registration, contest, questionnaire, survey, etc. that aim to create our customer database and marketing purposes.

Aggregate Information

It is information that is automatically collected when you visit our website or interact with our website server, such as clicking on certain pages or tabs. The information includes your date, time and frequency of visits, browser type, operating system, IP address, your preferences, etc.
We do not monitor or permanently store third party information except for the purpose of accounting, billing, credit card information or record keeping, or unless required by law.

Protection and Security of Personal Information

The security of your Personal Information is utmost important to us. We ensure reasonable administrative, physical and technical safeguards have been taken to secure your Personal Information. Your Personal Information are stored and backed up securely in an environmentally controlled location. Only authorized personnel with user ID and password clearance will have access to the information. All our employees and data processors are required to respect the confidentiality of your Personal Information.

Nonetheless, the internet is never a secure medium, and communications over the internet may be exposed to third-party interception. Thus, we cannot assure you that hackers, cybercriminals, or other unauthorized third-parties are incapable of defeating our security system and unlawfully access, collect alter or misuse your Personal Information, or accept any responsibility for the consequences arising from the abovementioned risks.

Collection of Personal Information by Third Parties

Camel Active Malaysia Website may have some links that redirect you to third-party websites and services that we do not operate or you are redirected to our website through a link from a third-party website. As the privacy practices of these websites and services are governed by their own policies, we make no representation or warranty regarding their privacy policies and terms of use.

If you are submitting information to any such third party through the link on the website, you should review and understand the third party's applicable policies, including their privacy policy, before providing your information. Please contact the owner or operator of the third-party’s website if you have any concerns or questions.

Sharing of Personal Information with Third Parties

We will not sell or lease your Personal Information to third parties. We will only disclose Personal Information about you to a third party with your consent and in accordance with the purposes as well as terms and conditions stated herein.

We may disclose your Personal Information to appropriate affiliates, including third party service providers, for the purpose of providing our services to you. We may transfer your Personal Information to third party service providers to process your payment for services, assist with communicating with you regarding our services, perform market research and statistical analysis, comply with a legal requirement, judicial proceeding, court order, or legal process served on us, investigate a possible crime, such as fraud or identity theft, etc. In such circumstances, these third parties are not allowed to use your Personal Information except for the aforesaid purposes. We may also disclose your Personal Information to companies within our group of companies for accounting or reporting purposes, subject to the terms of this Policy.

We may contact you on behalf of an external business affiliates about certain products, offers or services that may be of interest to you. In those cases, Personal Information that may identify you will not be transferred to the third party. All communication whether from us or our business affiliates will be sent to you by us.

If you do not wish to disclose your information for this specific purpose, please notify us via e-mail to or contact our Customer Service Careline at +6011-61378970.


Cookies are alphanumeric identifiers that are transferred to your device through your web browser to help us identify your device when you come to our website, but they cannot collect any information stored in your device. Cookies can help a website deliver a more user-friendly and browsing experience by remembering your preferences, such as language and region so that they remain as your preferred settings when you revisit a website.

We use cookies to learn more about the way you interact with our content and help us to improve your experience when visiting our website. Some of the cookies we use are session cookies that only last until you close your browser while others are stored on your computer for a longer period.

Some pages on our website may have an embedded YouTube video or link to a content of a third-party service provider, which may contain third-party cookies. Therefore, you may need to read and understand the policies of these third-party websites for information about their application of cookies.

We will not use cookies to collect personally identifiable information about you. You have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies by modifying your browser preferences. Please note if you disable cookies through your browser settings, you may disable certain features on our website.

Changes to This Policy

The world evolves and so does our business. This Privacy Policy and Statement is subject to review and change from time to time. We will make our best effort to notify you on our website should there be significant changes to its content and the way we handle or use your Personal Information. We also recommend you to check this page regularly.

Right of Correction and Access to Personal Information

You can request us to correct or update your Personal Information held by us with reasonable notice. If you have any questions about this Privacy Policy and Statement, or wish to access, correct or update your Personal Information, or withdraw your consent for future marketing communication, please send your request in writing to:

CLT Asia Sdn Bhd
Customer Service Careline: +6011-61378970
E-mail address: