Payment & Shipping
Terms of Payment
In order to make your purchase as easy and safe as possible,camel activeaccepts a variety of payment methods online:
Payment method
Malaysia
DuitNow, Credit Card (Visa, Mastercard), FPX
Singapore
Credit Card (Visa, Mastercard)
FPX
Upon placing an order with FPX, the user will be directed to their respective bank's website for payment processing. To proceed, users must authenticate themselves by logging in using their unique bank username and password.
To uphold the highest standards of security, FPX keeps the highest level of authentication, security credentials, and certification standards to guarantee the safety and confidentiality of all transactions.
Payment Gateway
Our esteemed payment partner, eGHL Payment Gateway, offers a secure and streamlined method for placing orders using your preferred payment options – GrabPay, Touch & GO Debit, VISA / Mastercard / AMEX and more.
Our commitment is to provide a hassle-free payment experience that meets the highest standards.
For further information, kindly visit https://www.ghl.com/e-commerce.
DuitNow Payment
When you opt for DuitNow as your favoured seamless payment, DuitNow will proficiently carry out the payment process, and a digital invoice will be sent to your email address within 14 days.
For further information,kindly visit www.duitnow.my.
Shipping Conditions
Our shipping policies are designed to ensure your packages' swift and dependable delivery. We work closely with our trusted shipping partner, Easy Parcel, to provide efficient services that meet your expectations.
The shipping fees are calculated based on the weight of your items and the delivery location, which will be displayed during the final checkout process.
Please note that we do not offer delivery services on weekends or public holidays, as we strive to maintain our commitment to prompt and consistent deliveries during regular business hours.